If you’re a Prime member, you’re likely familiar with the game-day rewards program that gives you access to in-game items and free games. This week, we wanted to take a look at how to claim your rewards and what to do if you don’t receive them. First, make sure that your account is active and have enough points available. If your account has been inactive for a while or if your points have been lost, it’s best to contact Prime customer service so they can help you get your rewards back. Next, go through the game-day rewards program and select which items or games you would like to claim. Once you’ve selected which rewards are available to you, click on theClaim Rewards link in the top right corner of the page. Once Claim Rewards is open, enter in your name and email address (if different from your primary account) and click on the Claim button. You’ll be asked for some information about your account such as your password and other personal information. Once everything is correct, click on the submit button and wait for instructions from Prime customer service. If all goes well, you’ll eventually receive an email notification with instructions on how to claim your rewards. Keep in mind that there may be some time required for processing; so be patient! If everything goes wrong - or if there are any problems with claiming your rewards - please reach out to Prime customer service at 1-800-822-5227 as soon as possible!
What Is Prime Gaming?
Here’s everything that comes with a subscription:
Free games, in-game items, and more: Get free access to games, in-game loot, booster packs, skins, and more each month. One free Twitch channel subscription per month: You can use it on partner or affiliate channels. Prime-exclusive chat extras: You’ll get a members-only Prime chat badge next to your name, exclusive emoticons, and custom chat color options.
How to Subscribe to Prime Gaming
To get started, open your browser, go to Prime Gaming, and click “Sign In.”
After the page refreshes, click “Link Twitch Account” to sign up for the Twitch perks.
Click “Link Accounts” to continue.
Click “Confirm.”
Once they’re linked, you return to the main Prime Gaming loot page. Here, you see the following three sections of free content that are regularly updated:
In-game loot and more: Available to Prime Gaming members only, these exclusive items include cosmetic skins, player packs, weapons, boosters, and so on. Starter packs: These contain things like weapons, skins, and in-game credits, to give you an edge on the competition when you start a new game. Games with Prime: A collection of free PC games is released every month. While you won’t regularly see AAA titles here, there are some really great indie games you can check out. And why not? They’re free!
Let’s start claiming all those free games and in-game items!
How to Claim In-Game Items and Starter Packs
Fire up your browser and head over to the Prime Gaming page. To claim an in-game item, click the icon or the “Claim” for the title you want to obtain.
A list of compatible platforms will appear on the next page. As long as your system supports it, carry on.
What happens next depends on the specific item you’re trying to claim. Generally, you’ll be required to link your Prime Gaming account to the platform that hosts the game. Sometimes you’ll get a code you can redeem manually.
Since Rainbow Six Siege is a Ubisoft game, redeeming this particular bundle requires linking our Prime Gaming account to our Ubisoft account.
When you’re ready, click “Link Account” to grant Prime Gaming Loot access to your account.
You’ll need to sign in to whatever service you’re attempting to link with next. Follow their prompts. Click the “Confirm Linking” button that appears after you’ve done that.
The specific item you wanted will pop up — click “Complete Claim,” and you’re all set. You’ll get a claim confirmation, and the item will appear in-game.
Some items available on Prime Gaming do not require you to link your Prime Gaming account to another service. Those items are redeemed using codes instead. When an item or game is distributed with a code rather than by linking accounts, all you need to do is click “Claim Code.”
You’ll then get a code you can copy and redeem on the other service.
How to Claim Free Games
Games with Prime is a hand-picked selection of free games you get each month. They’re only available for a limited time, and once they’re gone, they’re gone. So, make sure you check back each month for a fresh group of titles.
To claim a free game, open your browser and go to the Prime Gaming page. Click on the “Games” tab and click “Claim” under every game you want to add to your library.
The Twitch Desktop app is essentially everything from the website wrapped up in an application. It’s full of all the features you’d expect from a streaming platform.
When the download completes, install the app, and then sign in with your credentials. The app will load and display the current month’s Games with Prime selections. You can claim, install, or launch games from the home screen. The options available will depend on whether or not you’ve claimed or installed a game already.
To see a full list of the games in your library, click the “All Games” tab on the left side of the window.
You’ll see a list of every game you’ve claimed through the Prime Gaming program. When you find one you want to play, click “Install.”
Choose where you want to save the game on your computer, and then click “Proceed.”
The game will install. When it’s complete, click “Play” to launch it.
To uninstall a game, simply right-click on it, and then click “Uninstall.”
